Refund and Cancellation Policy
Overview
At QuickListingstool.com, we strive to provide top-quality service and a transparent user experience. This Refund and Cancellation Policy complies with EU guidelines, including Directive 2011/83/EU on consumer rights, ensuring your rights as a customer are respected.
By using our services, you agree to this policy. If you have questions, contact us.
Refund Eligibility
As QuickListingstool.com is a Software as a Service provider, refunds are only offered under specific circumstances, given the nature of digital and subscription-based services.
You May Be Eligible for a Refund if:
- Technical Issues: The service failed to function due to technical issues attributable to our platform, and we were unable to resolve them after you contacted support.
- Unintentional Charges: If billing errors occurred, such as being charged multiple times for the same subscription.
- Early Cancellation: If you cancel within the 14-day cooling-off period from the purchase date (in accordance with EU consumer rights laws), provided you have not extensively used the service.
Non-Refundable Cases:
- You have utilized substantial portions of the service, such as generating multiple results or accessing premium features, during the cooling-off period.
- Refund requests made after the 14-day cooling-off period unless there are ongoing technical issues we failed to address.
- Dissatisfaction arising from features or limitations clearly outlined on our website or in the Terms of Service.
Cancellation Policy
You may cancel your subscription at any time by accessing your account settings and canceling.
Upon Cancellation:
- Before Renewal: If you cancel before your subscription renewal date, you will not be charged for the next billing cycle.
- Mid-Cycle: You will retain access to paid features until the end of the current billing period. No partial refunds are provided for unused time.
Refund Process
If you believe you are eligible for a refund, please contact our support team with the following details:
- The reason for your request.
- Proof of purchase, such as a receipt or transaction ID.
Steps After Refund Request:
- Our team will review your request within 5–7 business days.
- If approved, refunds will be issued to your original payment method. Processing times may vary depending on your payment provider.
User Responsibility
You are responsible for understanding the nature of our services before purchase. In case of questions, contact our team prior to purchase.
Data Privacy
Your data will be handled in accordance with our Privacy Policy, ensuring compliance with GDPR and other applicable data protection laws. QuickListingstool.com does not sell or misuse user information and is committed to safeguarding your personal data.
Changes to this Policy
QuickListingstool.com reserves the right to modify or update this Refund and Cancellation Policy at any time to reflect legal or service changes. Users are encouraged to review this policy regularly to stay informed.
For further inquiries, contact us.
